Answering Sessions app privacy questions
We are committed to maintaining the privacy of your Personal Information. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of their Personal Information.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at PsychologyToday.com unless otherwise defined in this Privacy Policy. This Privacy Policy is not a contract and does not create any contractual rights or obligations.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name or business name entered, Health Plan, Email address, Login information, IP address, Address, City, County, Country, Continent, Location, Browser, Browser version, Device Type, Device, OS Name, OS Version, Time spent on app, Room name, Room alias, Room sid. The information that we request will be retained by us for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
The app does use third party services that may collect information used to identify you. For your convenience, we have listed links to the privacy policies of some of the major third party service providers used by the app (however we recommend that you search for updated policies and review these policies with these sites yourself):
Log Data
We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
The app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16 years of age. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
California Consumer Privacy Act (CCPA)
The “Information Collection and Use” section describes the personal information we may have collected about you, including the categories of sources of that information, the purpose of collecting the information, and how we share this information. You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by us, or access to or deletion of your personal information. If you wish to do any of these things, please contact us. In the preceding twelve months, we have not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act. We will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
App-Account Deletion Policy
Please visit this article to learn more about app-account deletion policies, and how to submit a request. https://support.psychologytoday.com/app-account-deletion
This policy is effective as of 2021-05-27
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@psychologytoday.com.