Sessions For Clients
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      1. Help Center
      2. Getting Started with Sessions
      3. Sessions For Clients

      How do Clients Access a Telehealth Session?

      Don't worry, using Sessions is easy - no account creation or signup is required!

      Using a Mobile Device or Tablet

      1. Install the Psychology Today Sessions App:

      Using a Computer or Browser

      • You can also join sessions directly from your web browser. We recommend using Safari or Google Chrome for the best experience.

      Steps to Join Your Session

      1. Access the Waiting Room:

        • Open the Sessions App and enter the personalized Waiting Room URL or name provided by your provider (e.g., dr-name-surname or https://sessions.psychologytoday.com/dr-name-surname).
        • If using a browser, clicking on the Waiting Room link will take you directly to the session.

      2. Enter Your Details:

        • Click Continue, type in your name and select "Join Session"
          • Note: if using a browser, also agree to the Privacy Policy and Terms

      3. Wait for Your Provider:

        • Stay in the Waiting Room until your provider starts the session.

      Optional: Save Time for Future Sessions

      • On the mobile App - select Remember this Waiting Room to make it easier to check in for future appointments.

      Note: The Waiting Room URL or name remains the same for every session if it'll be with the same provider. If you change providers, you’ll receive a new URL.