What information is stored in Sessions by Psychology Today?
Sessions by Psychology Today does not require an account to utilize the features. The app will capture your name and the waiting room you entered to join your therapist in session, along with your session date and time for your therapist's records.
Additionally, Sessions will capture and store any feedback you provide about your in-session experience if you choose to do so.
The app will also monitor any errors that persist while you are using the app, to ensure the app is working appropriately.
How do I request to delete the information I entered into the app?
If you wish to delete any information regarding the time and date of your session with your therapist, please contact them directly. Their Session history is information that they require for their records.
If you wish to remove your name, any feedback you entered into the app, or any other personalized information entered, you can do so by sending a request here: https://support.psychologytoday.com/kb-tickets/new
Please provide the name you entered, including your therapist's waiting room URL and the time and date of the session in question.