Allowing access to your Camera and Microphone in Safari (Mac)

Mac users: How to enable Camera and Microphone access in Safari

When you first use Sessions, you will be prompted to allow access to your Camera and Microphone - ensure you select Allow at that moment:

If your camera or microphone is ever blocked:

1. Refresh Safari
   1. When you're prompted to allow access, ensure you're hitting Allow
2. If you were not prompted, select Safari in the top left of the screen
3. Then select Settings>Website>Camera
   1. Select Allow on member.psychologytoday.com
      
      
   2. Repeat step 3.A under Microphone

If this doesn't resolve the issue, you may also need to grant access in MacOS - Allowing Camera and Microphone access in MacOS

Note - If your camera does not load after you have granted permission, you likely have virtual-camera software installed which is known to cause conflicts in browser-based camera use. This software would need to be removed before Sessions will be able to access the correct camera. 

A "virtual camera" would list as a "real camera" in your permission page. Examples of these are:

• Youcam
• ManyCam
• OBS
• Cyberlink webcam splitter