Allowing access to your Camera and Microphone in Edge (Desktop)

How to enable Camera and Microphone access in Edge if you are using the Browser/Web based version of Sessions on a desktop.

When you first use Sessions, you will be prompted to allow access to your Camera and Microphone - ensure you select Allow at that moment.

If your camera or microphone is ever blocked:

1. Select the lock icon to the left of your search/URL bar.
   
   

2. Ensure camera and microphone access is set to Allow.

3. Refresh Edge (CTRL + R).

If that did not resolve the issue:

1. Select the Camera Icon on the right of your search/URL bar.
   

   

2. Ensure Continuing allowing access is selected. If not:
   1. Select Continuing allowing https://sessions.psychologytoday.com access to your camera and microphone and select Done
      
   2. Refresh Edge (CTRL + R).
3. Select Manage
4. Under Site Permissions, select > next to https://sessions.psychologytoday.com/
   
   
   
5. Select Reset Permissions
6. Restart Edge and when prompted, ensure you allow access to both your camera and microphone

Note - If your camera does not load after you have granted permission, you likely have virtual-camera software installed which is known to cause conflicts in browser-based camera use. This software would need to be removed before Sessions will be able to access the correct camera. 

A "virtual camera" would list as a "real camera" in your permission page. Examples of these are:

• Youcam
• ManyCam
• OBS
• Cyberlink webcam splitter