Allowing access to your Camera and Microphone in Chrome (Desktop)

How to enable Camera and Microphone access in Chrome if you are using the Browser/Web based version of Sessions on a desktop.

When you first use Sessions, you will be prompted to allow Sessions access to your Camera and Microphone - ensure you select Allow at that moment:



If your camera or microphone is ever blocked:


  1. Select the lock icon on the left of your search/URL bar.
  2. Select the drop-down menu next to camera and microphone.
  3. Ensure the Camera, Microphone and Sound are set Allow.
  4. Refresh Chrome 
If the did not resolve the issue:

  1. Select the lock icon on the left of your search/URL bar.
  2. At the bottom of the list, select Site Settings
  3. Select Reset Permissions
  4. Refresh Chrome

Note - If your camera does not load after you have granted permission, you likely have virtual-camera software installed which is known to cause conflicts in browser-based camera use. This software would need to be removed before Sessions will be able to access the correct camera. 

A "virtual camera" would list as a "real camera" in your permission page. Examples of these are:

  • Youcam
  • ManyCam
  • OBS
  • Cyberlink webcam splitter