How to enable Camera and Microphone access in Chrome if you are using the Browser/Web based version of Sessions on a desktop.
When you first use Sessions, you will be prompted to allow Sessions access to your Camera and Microphone - ensure you select Allow at that moment:If your camera or microphone is ever blocked:
- Select the lock icon on the left of your search/URL bar.
- Select the drop-down menu next to camera and microphone.
- Ensure the Camera, Microphone and Sound are set Allow.
- Refresh Chrome
- Select the lock icon on the left of your search/URL bar.
- At the bottom of the list, select Site Settings
- Select Reset Permissions
- Refresh Chrome
Note - If your camera does not load after you have granted permission, you likely have virtual-camera software installed which is known to cause conflicts in browser-based camera use. This software would need to be removed before Sessions will be able to access the correct camera.
A "virtual camera" would list as a "real camera" in your permission page. Examples of these are:
- Youcam
- ManyCam
- OBS
- Cyberlink webcam splitter